Returns & Exchanges
At Grove Bags, we want you to be completely satisfied with your purchase. If your fashion items aren't a perfect fit, you can return or exchange unworn merchandise with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
- 3.Package Your Items
Securely place the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 4.Drop Off and Refund
Drop the package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.