Frequently Asked Questions

Everything you need to know about your next favorite accessory.

What materials are used in Grove Bags?

We use premium, sustainably sourced vegan leather and reinforced recycled polyester linings to ensure each bag is both stylish and durable.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day window for returns and exchanges. Items must be in their original condition with all tags attached to be eligible for a full refund.

How do I care for my bag?

To clean your Grove Bag, wipe the surface with a damp cloth and mild soap. Avoid prolonged exposure to direct sunlight or harsh chemicals to maintain the material's finish.

Do you offer a warranty on your products?

Yes, all Grove Bags come with a one-year limited warranty covering manufacturing defects in materials and workmanship.

Can I change my order after it has been placed?

We process orders quickly, but if you contact our support team within 1 hour of purchase, we will do our best to accommodate any changes or cancellations.